Ielts Speaking Forecast Quý 1 2020 – Bộ Đề Dự Đoán Ielts Speaking Quý 1 2020
Cue Card A time someone apologized to you
Đề này vẫn được chuyển sang Ielts Speaking Forecast Quý 2 2020 – Bộ Đề Dự Đoán Ielts Speaking Quý 2 2020
I’m going to tell you about a time my flight was delayed and the airline had to apologize to us for their poor service.
Last summer, our family took a trip to Nha Trang, a renowned coastal town in the south of Vietnam. It was a last-minute decision and we were unable to make any reservations in advance. Our favourite airline was full so we ended up booking with a cheap airline which is notorious for long delays. We had no choice really.
Our flight was expected to depart at 20: 15. As usual, we arrived at the airport one hour ahead to proceed all procedures required for a domestic departure. After check-in, we were told to wait for 30 minutes. However, 30 minutes passed and to our surprise, no boarding announcement was made. We decided to wait a little bit longer since during peak seasons, a delay is quite normal and it can’t be helped. Then, two hours went by and some passengers were getting more and more anxious. I simply couldn’t take it anymore. I went straight to their counter to inquire about what was going on. They apologized and told me our flight was put off until 23: 30 with no further explanation. I felt so disappointed but there was nothing we could do about it. To add to this, at 23:30 they announced our flight had been delayed, again, until 9: 15 the next morning. Needless to say, we all got furious when we heard the news. That meant we had to spend a sleepless night at the airport and on top of that our travel plan must be changed altogether.
I had expected a delay but I couldn’t imagine their service can be that awful. After the trip, I promised myself I would never fly with them again.
IDIOMS: loose someone’s cool / in advance / can’t take it anymore / on top of that