Ielts Speaking Part 3 Queue – Standing in Line Topic – Sample 8.0 -9.0 from Ielts Speaking Book by Duong Vu – Sách tự học Ielts Speaking hướng dẫn chi tiết cách trả lời, ý tưởng, kèm câu trả lời mẫu BAND CAO, click here
Is it necessary to queue?
Absolutely. Although waiting in a long line might be an extremely unpleasant experience, I believe this practice is vital to maintain order and control. Without queuing, the operation of several kinds of business would easily turn into chaos. Take the check-out counters in supermarkets as an example, if customers don’t queue or if they try to cut in line, it would be extremely hard for staffs to figure out who should be served first.
Where do people often queue?
Well, there could be countless places but I guess people usually have to queue when waiting for being served at physical businesses that constantly welcome an influx of customers on a daily basis. Besides, waiting in line is currently an essential part of the check-in procedure at the airport, in a hospital’s lounge or at the check-out counter of shopping malls. Another scenario might be when youngsters participate in a signing event and queuing for hours just to obtain the signature of their idols, which I find truly unbelievable.
Do people these days queue more than in the past?
That’s an interesting one. While businesses are growing and expanding at an unprecedented rate, I strongly believe that people now don’t have to wait in line as frequently as previous generations used to. This is in a large part thanks to accelerated adoption of cutting-edge technologies, especially the computer and the Internet. People can now proceed multiple deals and transactions online so there is no longer a compelling reason to go to a physical address and queue unless required.
What should be done to avoid queuing?
Well, in my view, there are a number of preventive remedies that could be taken to cut down on time waiting in line. The most convenient and perhaps most effective solution might be to embrace digitization, which has allowed businesses and organisations to handle their customers’ requests online far more smoothly and efficiently, without any hassle. Another response might be for companies and organisations to bring in more staffs and establish a clear procedure in dealing with their customers, which could also enormously facilitate business operations.
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